Accessibility
Last updated 31 August 2026
Vigil is a security product. A security product that some people cannot operate is not doing its job, so accessibility is treated here as a functional requirement rather than a legal afterthought.
Target and current status
Target: Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
Current status: no formal conformance claim is made. Testing and remediation are ongoing.
Basis: an internal review dated 31 August 2026 covering automated axe and Lighthouse checks, keyboard navigation, browser accessibility-tree inspection, color contrast, reduced motion, and responsive reflow on the public pages and signed-out account state. No third-party audit or ADA certification has been performed, and we do not claim one.
What the site does today
- Pages use a single top-level heading, ordered headings, named navigation, a main landmark, a footer, and a first-focusable skip link.
- Keyboard focus is visible. Navigation, forms, dialogs, and standalone controls can be reached and operated without a pointer.
- Prose links are underlined so meaning does not depend on color alone. Text and controls use measured contrast tokens.
- Standalone controls target at least 44 CSS pixels; inline text links use the WCAG inline-target exception.
- Forms have persistent labels, relevant
autocompletetokens, field-linked errors, and live status messages. - Animation and transitions respond to the operating system's Reduce Motion setting. High-contrast and forced-color modes receive explicit styling.
- Audited public pages reflow at a 320 CSS-pixel viewport and at 200% browser zoom without two-dimensional page scrolling. Wide data tables use a named, keyboard-focusable scroll region.
- Content images include alternative text and intrinsic dimensions. The site does not rely on audio or video to communicate a required step.
Known limitations
We would rather name these than let you discover them.
| Area | Limitation | Status |
|---|---|---|
| Signed-in account | The signed-out account flow was included in this audit. Every buyer-only entitlement and download state was not exercised with every browser and assistive-technology combination. | Open; buyer-state testing continues. |
| Checkout | Stripe hosts the payment pages. We still treat a successful purchase as part of the customer journey, but third-party changes can create barriers between our reviews. | If checkout blocks you, contact support for an accessible way to complete the same transaction. |
| Desktop applications | This statement covers blvigil.com. The Mac and Windows applications have not been independently audited against platform accessibility guidance. | Open. App accessibility reports are accepted through the same support address. |
| Assistive-technology coverage | Internal testing cannot cover every browser, screen reader, magnifier, switch, voice-control, and operating-system combination. | Ongoing; reported combinations are prioritized for reproduction. |
Assistive technology
The site uses standard HTML semantics and accessible names that browsers expose to assistive technology. The current internal review included keyboard-only navigation and browser accessibility-tree inspection. It has not covered every screen reader and browser combination, so a different result is a defect worth reporting.
Report a barrier
If any part of this site, checkout, or Vigil itself blocks you, email support@blvigil.com, or use the support page. We can provide the same information or help complete the same transaction through an accessible alternative.
Include the page address, the task, and—only if you want to—the browser and assistive technology involved. We aim to acknowledge within 5 business days and provide either a target date or an interim way to complete the task.
Legal position
The Americans with Disabilities Act can apply to goods and services offered by public-facing businesses online. WCAG 2.2 Level AA is Vigil's technical target; it is not an ADA certification. This statement reports the scope tested and known limitations without limiting any right under applicable law. See the U.S. Department of Justice's web accessibility guidance and the W3C's WCAG 2.2 Recommendation.